Privacy Policy

Effective Date: 8/23/2026

Blue Pools Inc. (“Blue Pools,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and
protect information when you visit https://www.bluepoolsflorida.com, contact us, request a quote, or make a payment.

Information we collect

We collect information you choose to provide through our forms, including:

– Name, email address, phone number, service or billing address, and the details of a quote or service request;
– Invoice number, payment amount, payment frequency, and comments or messages submitted through our payment form;
– Information you provide when you contact us; and
– Technical information that may be collected automatically, such as IP address, browser type, device information, pages visited, and cookie-
related information.

Payment information

Payments on our website are processed through Authorize.net using WPForms. When you make a payment, payment-card information is processed by
Authorize.net and the financial institutions involved in the transaction. We do not intentionally store full payment-card numbers or card
security codes on our website.

We may receive or retain transaction-related information needed to confirm, apply, reconcile, or address a payment, such as your name, email
address, invoice number, payment amount, transaction status, and limited payment details.

Authorize.net’s handling of payment information is governed by its own privacy practices and terms.

How we use information

We use personal information to:

– Respond to requests for quotes, service, or information;
– Provide and manage our pool maintenance, repair, remodeling, installation, and related services;
– Process and apply payments;
– Send payment confirmations or service-related communications;
– Protect against fraud, unauthorized transactions, and misuse of our website;
– Maintain our records and comply with legal obligations; and
– Improve our website and services.

How we share information

We may share information with service providers that help us operate our business and website, including website hosting providers, WPForms,
Authorize.net, payment processors, email providers, and professional advisers. These providers may use information only as needed to provide
services to us or as otherwise permitted by their own policies and applicable law.

We may also disclose information when required by law, to protect our rights or safety, to prevent fraud, or in connection with a business
transfer.

We do not sell personal information.

Cookies and similar technology

Our website may use cookies and similar technologies to operate properly, remember preferences, help prevent spam or fraud, and understand how
visitors use the site. You may control cookies through your browser settings, though some site features may not function properly if cookies
are disabled.

If visitors leave comments on the site, WordPress may collect the information shown in the comment form, along with IP address and browser
user-agent information, to help detect spam. Comments and related metadata may be retained indefinitely.

Third-party links and embedded content

Our website may contain links to, or embedded content from, third-party websites. Those third parties may collect information under their own
privacy policies. We are not responsible for their privacy practices.

Data retention

We keep information for as long as reasonably necessary to provide services, process and document payments, respond to inquiries, resolve
disputes, maintain business records, and comply with legal, tax, accounting, and security obligations.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage
system is completely secure, so we cannot guarantee absolute security.

Your choices and requests

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and
our legal or business record keeping obligations. To make a request, call us at (561) 844-8788.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact us

Blue Pools Inc.
Serving Palm Beach County
(561) 844-8788
https://www.bluepoolsflorida.com